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Voice Services

Voice Services.

Enterprise-grade business phone system — cloud PBX, mobile apps, video conferencing, and SMS. Built on a carrier-grade platform with a 99.999% uptime SLA — designed, deployed, and supported end-to-end by us.

A modern business phone system that works the way your firm actually works. Clients call a single line. Attorneys take the call from a desk, a mobile, or a home office. Calls get logged. Voicemails arrive as transcripts in your inbox. And when the office internet is down, the phones keep ringing through to your mobile — because your clients shouldn't know you had an outage.

01Plans

Pick the right plan for each user.

You're not locked into one tier — mix plans across your team. A receptionist doesn't need video conferencing; a partner might. Pay for what each user actually uses.

Express

Basic Calling

For users who just need a phone.

^$25

per user / month

Unlimited US calling
Desktop + mobile app
Voicemail with transcription
Call recording
Auto attendant + hunt groups
QoS dashboard + call history

Get Started

Essentials

Calling + Video

Add video meetings and team chat.

^$35

per user / month

Everything in Express
Free device included
Free calling to 23 countries
Video conferencing — 25 participants
Team chat + AI meeting recap
SMS — 25 msgs/user/mo
Outlook + G Suite integrations
File backup + sync (5 GB)

Get Started

Every feature, every tier, one place.

Feature	Express	Essentials	Pro	Enterprise
Core Calling
Free device included	—	✓	✓	✓
Concurrent endpoints per user	1 phone + apps	1 phone + apps	5	5
Desktop + mobile apps	✓	✓	✓	✓
Unlimited US calling	✓	✓	✓	✓
Free international calling	—	23 countries	33 countries	33 countries
Local number + caller ID	✓	✓	✓	✓
Auto attendant	✓	✓	✓	✓
Call forwarding	✓	✓	✓	✓
Call transfer, hold, 3-way, music on hold	✓	✓	✓	✓
Hot desking	✓	✓	✓	✓
Paging + intercom + call park/pickup	✓	✓	✓	✓
SPAM call blocking + tagging	✓	✓	✓	✓
Emergency services notification	✓	✓	✓	✓
Voicemail + transcription	✓	✓	✓	✓
Call recording	✓	✓	✓	✓
Web fax	—	—	✓	✓
Basic hunt groups	✓	✓	✓	✓
Advanced hunt groups (call center)	—	—	✓	✓
AI call recap	—	✓	✓	✓
Collaboration & Productivity
Presence + 2-way sync	✓	✓	✓	✓
1-on-1 + group chat	—	✓	✓	✓
AI assistant	—	✓	✓	✓
SMS per user/month	—	25	500	1,000
File backup, sync & share	—	5 GB	50 GB	200 GB
Video Conferencing
HD video participants	—	25	100	200
HD audio conferencing (200 participants)	—	✓	✓	✓
International dial-in numbers	—	✓	✓	✓
Meeting rooms	—	✓	✓	✓
Screen sharing + annotation	—	✓	✓	✓
Unlimited recordings	—	✓	✓	✓
AI-powered meeting recap	—	✓	✓	✓
Calendar sync + in-meeting chat/notes	—	✓	✓	✓
Meeting security (passwords, lock)	—	✓	✓	✓
End-to-end encryption	—	—	✓	✓
Analytics
QoS dashboard + call history	✓	✓	✓	✓
Service adoption dashboard	—	—	✓	✓
Integrations
Active Directory + Chrome click-to-call	✓	✓	✓	✓
Outlook, G Suite, Slack, Office 365 meetings	—	✓	✓	✓
Sugar CRM, Zoho CRM, Zendesk	—	—	✓	✓
Salesforce, ServiceNow, NetSuite, MS Dynamics	—	—	✓	✓
Call Center (Advanced Hunt Groups)
Agent log in/out	—	—	✓	✓
Call queuing + wrap-up time + greetings	—	—	✓	✓
Wallboards + scheduled reports	—	—	✓	✓
Supervisor monitor, whisper, barge	—	—	✓	✓
Data Retention & Archiving
30-day rolling retention (voice, chat, SMS)	✓	✓	✓	✓
1/3/7/10-year retention (add-on)	Available	Available	Available	Available

03Also Available

Add-ons and specialty services.

Priced individually based on your configuration.

Resource Lines

Shared lines for lobby phones, conference rooms, call queues, and common-area phones. No user seat required.

Traditional Fax Machines

Keep your existing fax machines running on the new system — analog telephone adapters (ATA) for fax hardware that needs a physical line.

eFax

Send and receive faxes as email attachments. Inbound faxes arrive as PDFs; outbound sends from any device. Ideal for HIPAA and legal workflows.

Toll-Free Numbers

Vanity or standard 800/888/877 numbers. Route to any extension, queue, or auto-attendant.

International Calling

Per-minute rates for countries not included in your plan's free calling. Volume discounts for high-usage firms.

Extended Archiving

1-year, 3-year, 7-year, or 10-year retention plans for voice, chat, and SMS — for law firms, CPAs, and regulated industries that require long-term records.

Additional Local Numbers

Multiple local numbers for branches, departments, or marketing tracking. Keep your existing numbers — we handle porting.

Compliance Recording Storage

Expanded call recording retention for firms subject to FINRA, SEC, or similar regulations. Tamper-evident audit trails included.

IP Desk Phones

Compatible Polycom, Yealink, and Cisco desk phones — purchased outright or rented as part of your plan. Plug-and-play provisioning.

04Implementation

Onboarding, without downtime.

A one-time fee that gets your firm live without downtime. We port your existing numbers, deploy phones pre-configured, train your team, and stay on standby during cutover.

Onboarding from$799 /site

Multi-site deployments and complex migrations (20+ users, custom integrations, compliance requirements) are scoped individually — but the number above is what most single-site professional services firms pay.

What's included in onboarding

— Number porting from your current carrier
— Auto-attendant menu design + recording
— Hunt group and call flow configuration
— Hardware pre-staging and provisioning
— User training (live session + recorded)
— Voicemail setup for every user
— Go-live support and same-day fixes
— 30-day post-launch check-in

Ready to switch?

Tell us about your current setup — how many users, where you are, what you're trying to fix. We'll send back a scoped quote within one business day.

Request a Quote